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If you currently use Telkom lines or a PABX phone system you will need to switch to a software based IP PBX like 3CX
Cloud hosting make it easy to redirect calls during power failures. For on-site hosting you require additional computer hardware.
New VoIP numbers are FREE. Porting of existing numbers takes up to 3 weeks and there is costs involved.
VoIP works the best with Fibre. For smaller companies LTE with good signal will work perfectly